Privacy Policy

Last Updated: December 2025

Introduction

GuardSSL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SSL certificate monitoring service.

Information We Collect

We collect information that you provide directly to us:

  • Account information: email address, name, and password when you register
  • Domain information: domain names you add for SSL monitoring
  • Payment information: processed securely through Stripe (we do not store your card details)
  • Communication data: messages you send to our support team

Information collected automatically:

  • Usage data: how you interact with our service
  • Device information: browser type, operating system
  • Log data: IP address, access times, pages viewed

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SSL monitoring service
  • Send you SSL certificate expiration alerts and notifications
  • Process your payments and manage your subscription
  • Respond to your comments, questions, and support requests
  • Send you technical notices and security alerts
  • Analyze usage patterns to improve user experience

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our service (e.g., Stripe for payments, email providers for notifications)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting our support team.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We use analytics tools to understand how users interact with our service. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.