Overview

At GuardSSL, we are committed to providing high-quality SSL certificate monitoring services. We understand that sometimes a service may not meet your expectations, which is why we offer a straightforward 7-day money-back guarantee for all paid subscriptions.

Refund Eligibility

You are eligible for a full refund if:

You request a refund within 7 days of your initial purchase date
This is your first subscription to our paid plans (Pro or Premium)
You have not previously received a refund for the same account

Non-Refundable Situations

Refunds will not be issued in the following cases:

Requests made after the 7-day refund period has expired
Subscription renewals (only first-time purchases are eligible)
Accounts that have violated our Terms of Service

How to Request a Refund

To request a refund, please follow these steps:

Send an email to our support team with the subject line "Refund Request"
Include your registered email address and the reason for your refund request
Our team will review your request and respond within 2 business days

Refund Processing Time

Once your refund request is approved, the refund will be processed within 5-10 business days. The exact timing depends on your payment method and financial institution. Credit card refunds typically appear on your statement within 5-7 business days after processing.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us. We are here to help and will do our best to resolve any issues promptly.